Consulting Services

Working with senior management teams, boards of directors, and individual clients,
Steve-Anna draws attention to the higher order questions.



What do you want to achieve in the world, ideally?


“ The best way to
predict the future
is to create it”

– Peter Drucker


What strategies will yield the results you want, specifically?

What do you and your people need in order to contribute, fully?

How will you know if you’re succeeding, explicitly?


Consulting services are not a “quick fix” but rather a process, designed to ensure
strategies and plans are grounded in both reality and practice.  The consulting
process generally has four phases: 1) issue and opportunity mapping,
2) future state design, 3) action planning, and 4) implementation.


Each consulting engagement is tailored to address the specific organization, issues, and opportunities involved.


Issue & Opportunity Mapping

  • Establish a sense of urgency ... this is not “business as usual”
  • Interview key executives and stakeholders to determine current issues
    and opportunities
  • Assess current organization, performance and external context

Future State Design

  • Brainstorm potential future scenarios
    with selected design team
  • Conduct external analysis needed to inform future direction
  • Create a clear and compelling future vision, accompanied by a credible
    business rationale
  • Define measurable future goals,
    objectives and targets



Strategy & Action Planning
  • Ensure governance, leadership, culture, and organizational design
    support the attainment of performance goals
  • Define action strategies and plans, specifying time lines and milestones
  • Assess the value of Individual and Team Coaching to the success of
    the initiative; incorporate into plans

Implementation

  • Communicate what’s happening and what you’re trying to achieve
  • Celebrate short-term successes
  • Anchor what’s working into the culture and engage collective action
  • Evaluate and monitor ongoing plans and performance

Consulting services also include Individual and Team Executive Coaching,
workshop & retreat facilitation, and the creation of Balanced Scorecard
performance management systems.

"Steve-Anna identified the issues in our organization that really
needed addressing. She made sure our energies were invested where there
would be long-term organizational benefits.

Our energies are now more focused, the communications among staff,
management and board clearer, and our ability to focus on the
strategic much enhanced. Working with her has been a terrifically
valuable personal and organizational experience."
– CEO, Mountain View, CA


 "Ms. Stephens' experience in
for profit, not-for-profit, and
public service settings
enables her to bring to the
organization an essentially
unique set of experiences
and abilities in strategy
setting and problem solving"
— Board Director,
International Non-Profit





Typical Engagements
Enable You To:

Gain Strategic
Clarity & Focus

Create Vision,
Goals & Direction

Cultivate Strong
Leadership Teams

Increase Organizational Effectiveness

Increase & Measure
Performance

Create Custom
Executive Development Programs


Useful Links

Stanford Social
Innovation Review


"HBS Working Knowledge", Harvard Business School’s free eNewsletter

"Leading Effectively",
The Center for Creative
Leadership


Non-Profit Organizational Development Resources


Recommended Reading

"Peter Drucker On Managerial Courage"

"Workplace Generation Gap: Understand Differences Among Colleagues",
The Mayo Clinic

"Leading Change",
John Kotter


"The Art of the Start",
Guy Kawasaki

"Managing at the
Speed of Change
",
Daryl Connor

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