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Consulting Services
Working with senior management teams, boards of directors, and individual clients,
Steve-Anna draws attention to the higher order questions.


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What do you want to achieve in the world, ideally? |
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“ The best way to
predict the future
is to create it”

Peter Drucker

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What strategies will yield the results you want, specifically? |
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What do you and your people need in order to contribute, fully? |
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How will you know if you’re succeeding, explicitly? |
Consulting services are not a “quick fix” but rather a process, designed to ensure
strategies and plans are grounded in both reality and practice. The consulting
process generally has four phases: 1) issue and opportunity mapping,
2) future state design, 3) action planning, and 4) implementation.
Each consulting engagement is tailored to address the specific organization, issues, and opportunities involved.
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Issue & Opportunity Mapping
- Establish a sense of urgency ... this is not “business as usual”
- Interview key executives and stakeholders to determine current issues
and opportunities
- Assess current organization, performance and external context
Strategy & Action Planning
- Ensure governance, leadership, culture, and organizational design
support the attainment of performance goals
- Define action strategies and plans, specifying time lines and milestones
- Assess the value of Individual and Team Coaching to the success of
the initiative; incorporate into plans
Implementation
- Communicate what’s happening and what you’re trying to achieve
- Celebrate short-term successes
- Anchor what’s working into the culture and engage collective action
- Evaluate and monitor ongoing plans and performance
Consulting services also include Individual and Team Executive Coaching,
workshop & retreat facilitation, and the creation of Balanced Scorecard
performance management systems.

"Steve-Anna identified the issues in our organization that really
needed addressing. She made sure our energies were invested where there
would be long-term organizational benefits.
Our energies are now more focused, the communications among staff,
management and board clearer, and our ability to focus on the
strategic much enhanced. Working with her has been a terrifically
valuable personal and organizational experience."
CEO, Mountain View, CA
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"Ms. Stephens' experience in
for profit, not-for-profit, and
public service settings
enables her to bring to the
organization an essentially
unique set of experiences
and abilities in strategy
setting and problem solving"
Board Director,
International Non-Profit

Typical Engagements
Enable You To:

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Gain Strategic Clarity & Focus |
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Create Vision,
Goals & Direction |
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Cultivate Strong
Leadership Teams |
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Increase Organizational Effectiveness
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Increase & Measure
Performance |
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Create Custom
Executive Development Programs |
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Useful Links
Stanford Social
Innovation Review
"HBS Working Knowledge", Harvard Business School’s free eNewsletter
"Leading Effectively",
The Center for Creative
Leadership
Non-Profit Organizational Development Resources
Recommended Reading
"Peter Drucker On Managerial Courage"
"Workplace Generation Gap: Understand Differences Among Colleagues",
The Mayo Clinic
"Leading Change",
John Kotter
"The Art of the Start",
Guy Kawasaki
"Managing at the
Speed of Change",
Daryl Connor |
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